South Chicago Orthopedic Specialists, SC
Address
Hours
General Guidelines for Portal Communication
Welcome to our Patient Portal, a secure and
confidential means of communication between you, our valued patient and our
practice. We will use the Portal to share important updates with you
regarding your health information. You may request copies of your health
information at any time, whether it's an order for lab-work, recent test
results, medical records, even copies of imaging!
Please
do not use the Patient Portal for urgent messages. We will normally
respond to non-urgent inquires within 24 hours but no later than 3 business
days after receipt. If you have not heard from us within 3 business days,
please call the office at (872) 228-0235 to check the status of your
request. If we are unable to access the Patient Portal for any reason we
will attempt to have an automatic response inform you of this as soon as
possible.
Privacy and Security
All
messages sent to you will be encrypted. Your email address is
confidential and protected information. We will protect this information as we
do all of your medical and other personal information. We will not
purposefully share this information with a third party unless authorized by you
or required by law. Messages may be read and addressed by staff other than the
physician. When your physician is out of the office your emails may be
addressed by a covering physician.
Use
of the Patient Portal is extended as a courtesy to allow enhanced communication
between our patients and their doctor.